We put a human face on the complex world of fraud prevention.

It’s an esoteric realm, with threats and tools both evolving at a fast pace. That’s why we’re here to help.
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Founded by a group of insider industry experts who knew what fraud prevention can and should be, Paladin Group offers an extensive and customizable suite of services for both merchants and vendors. We strategize for the long game, helping clients and partners defend against today’s threats—and tomorrow’s. Paladin places special focus on education and training, arming merchants and vendors with the insight they need to stay on top.
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Experienced

Our collective decades of experience add up to expertise our clients can trust.

Tactical

We safeguard your long-term best interests with strategic analysis and insight.
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Agile

We adapt and keep up with trends and technology, evolving to match your needs.

Human

We bring warmth, partnership, and collaboration to a complex landscape.

At the Helm of Paladin

Jim Houlihan

Jim Houlihan

PARTNER AND PRINCIPAL CONSULTANT

Having spent the last 27 years of his career in law enforcement, investigations, and fraud prevention, Jim is considered an industry fraud expert. Jim has served as Global Director of Fraud Prevention for Orbitz Worldwide’s $12 billion online travel agency, as well as Director of Authenticity at Bazaarvoice, Director of Fraud at Home Shopping Network, Senior Manager of Fraud at Dell Financial Services, and Senior Manager of Fraud at Citibank. He’s known as a strategic fraud thinker who creates unique methods and detailed analytics to proactively fight fraud and mitigate risk without compromising good transactions.
Jamon Whitehead

Jamon Whitehead

PARTNER AND PRINCIPAL CONSULTANT

With more than 15 years of experience in the CNP payment and risk industry Jamon has a background in strategic and tactical management of the complete payment and transactional risk life-cycle. This includes but is not limited to the technology assessment and implementation, user authentication and trust assessment, risk based data mining, automated and manual review management and chargeback processing and analysis. As Co-Founder of Paladin Group he and his team offer an extensive and customizable suite of services for both merchants and vendors.

What's in a name

Behind the name “Paladin” lies a legacy laden with meaning. The Paladin were the “knights of the round table” in Charlemagne’s court. This special group of dedicated warriors were endowed with special powers to fight evil. Today, Paladin Group takes its role and mission seriously: protecting those we partner with is truly our calling.

Our crest, the Guilloche

Our logo is inspired by the world’s first analog fraud prevention method, a clever pattern using tight, intricate weaves that foil currency fraudsters. Called the Guilloche pattern, it inspires not just our look but everything we do: we take highly detailed, intelligent steps to stop fraud in its tracks, using time-honored wisdom and state-of-the-art methods. 

Get in touch with the Paladin team

Experienced, insightful, and forthright, Paladin Group partners with companies, equips them with fraud defenses, and preserves their bottom line.
Paladin Group is a wholly-owned
subsidiary of MVB Bank, Inc.
301 Virginia Avenue,
Fairmont, WV 26554